|FREQUENTLY ASKED QUESTIONS
What are your hours?
7 days a week for our day session.
Day Session is from 10am to 4pm
Friday and Saturdays:
5pm to 9pm
How do I get to Big Bear Snow Play?
Go to www.mapquest.com and put in our address, 42825 Big Bear Blvd Big
Bear Lake, Ca 92315. Other map pages don't recognize our address.
Do you sell anything other than an all day ticket?
No we don't. We only offer an all day ticket that is good from 10am to 4pm and
our night session from 5pm to 9pm. The cost is $30.00 per person day session
and $25.00 for our night session.. Children between the ages of 2 to 6 years of
age are free with a paying adult, and ride on the same inner tube with the
adult. One adult per child.
Do you accept credit cards?
We do not accept credit cards. We accept cash only. We do have an ATM
inside our main building.
How do I find out more information about Big Bear?
Big Bear Resort Association has a ton of information about Big Bear. Just go to
Do you sell Gift Certificates?
For gift certificate information please call or email Big Bear Snow Play
Where can I find out information on hotels/lodging?
The choice is yours! Big Bear Lake offers a wide variety of
accommodations for every taste and every budget -- cozy cabins, lodges,
hotels, motels, bed and breakfast inns, private homes and condominiums. For
more information about Southern California's nearby, four seasons
enchantment, please call The Big Bear Lake Resort Association's Visitor
Information Services at 800.4.BIG BEAR or www.bigbear.com.
What should I wear?
Dress for winter weather! Wear a hat, gloves, boots, a warm wind and/or water
resistant jacket, and snow pants if you prefer. As always, the best way to stay
warm is to dress in layers, which allows the removal of clothing if you become
warm, and the addition of clothing if the temperature drops. Bring sunscreen,
lip balm and skin moisturizers. The sun reflects off the snow during cloudy
and sunny days!
Where can I rent snow pants or a snow bibs?
Goldsmiths Board Rentals located at 42071 Big Bear Blvd in Big Bear Lake
offers snow rentals. For more information http://www.goldsmithsboardandski.
How are the road conditions?
Mountain weather can change dramatically on very short notice. For current
road conditions, call 1.800.427.ROAD (1.800.427.7623) or you can go to
www.bigbear.com for road updates.
Do I Need to bring my own equipment?
No we provide your inner tuber. It is included in the price of the ticket.
Are Pets Allowed?
Pets must be on a leash at all times. Pets are NOT allowed in the base lodge or
past the snow play gate.
DO I NEED TO BE A CERTAIN AGE TO SNOW TUBE?
Yes, in order to participate in snow tubing, you must be at least 2 years old.
Children between the age of 2 to 6 ride free with a paying adult 18 years of age
or older and must ride on the same inner tube with the adult. One on one
adult supervision. One adult per child is allowed past the snow play gate.
Children under 2 years of age will not be allowed past the snow play gate.
What if I am pregnant?
Sorry pregnant women are not allowed to participate or go past the gate.
What if I just want to take pictures of my friends/family?
You must have a ticket to go past the gate. That is the main gate for the
entrance to the snow play area.
DO YOU HAVE GROUP RATES?
Group size must be a minimum of 35 people
All groups must be booked in advance
Group rates are not available on weekends, holidays or holiday periods.
I won a Family Four Pack. When can I use it?
Your pass is good Sunday – Friday (Non-Holiday). Passes expire on the last
day of the 2015/2016 season.
Please call or email us for more information.
All riders will be required to review and sign an electronic release of liability
and assumption of risk waiver at the ticket booth before tubing, and those
individuals under age 18 will need the additional signature of a parent or legal
Download Waiver here